Refund Policy

This Refund Policy explains when refunds apply and how they are processed on our platform. By using our services, you agree to these terms.

General Refund Rules

All payments made on the platform are final unless explicitly stated otherwise in this policy. Refunds are only considered in the specific circumstances outlined below.

Advertiser Wallet Deposits

1. Deposits made to your advertising wallet are non-refundable once credited.
2. Funds in your wallet can be used to post tasks and run campaigns at any time.
3. Unused wallet funds may be eligible for refund upon request, subject to review and approval.
4. Approved wallet refunds will be processed within 5-7 business days.
5. Refunds will be sent to the original payment source used for the deposit to prevent fraud.

Task Budget Refunds

1. If a task or campaign is cancelled before any work has been completed, the full budget will be refunded to your wallet.
2. If a task is partially completed, a proportional refund may be issued for the uncompleted portion.
3. Tasks that have been fully completed are not eligible for refund.
4. All refund requests are reviewed to verify eligibility before processing.

Platform Fees

Platform service fees are non-refundable once a task or campaign has been launched. Fees associated with cancelled tasks (before launch) will be refunded along with the task budget.

Fraud Prevention

Any suspicious or fraudulent refund claims will result in account suspension. All refunds must pass our internal verification process to ensure compliance with applicable laws.

Final Decision

All refund decisions are made at the sole discretion of the platform management. By using our services, you acknowledge that refunds are strictly limited as described in this policy.

Contact Us

If you have questions about this Refund Policy, please contact us via email or phone as listed on our website contact page.